I had such a nice weekend.
Saturday - shopping (new jeans with sequins and embroidery, new jacket), hair do (purple and blonde and spiky and interesting - no more “flat and boring like everyone else”), dinner with Italian Stallion LELI, then on for drinks with LELI, Krazy K and her friend. Last bus home caught with seconds to spare.
Sunday - parents bring my pussy cat (little darling that she is), shopping at the farm shop, lunch is bread still warm from the breadmaker served with extra strong cheddar from the farm shop and pickled onions, on to a craft shop, where me and mom see the same woman I saw last week give a demonstration, buy a few crafty things including some ‘lucky dip’ bags of hand made paper. We sat for an hour when we got home going through all the paper we bought, just oohing and ahhing over it. Salmon curry (me and mom) and salmon and jacket potatoes (dad) for tea.
Then back to work today - which went pretty well for most of the day - including the 2 hours taken to see the annual “aren’t we wonderful” roadshow.
When I got back to the office, S calls me over. “The Twat was over here earlier, talking about a paper he is writing. Apparently it’s about putting a manual process in - isn’t that your area?”
“Oh god, is that still being talked about?”
“Oh, you know about this?” she asks, in an almost accusatory manner.
“Yes, this is the incident where I nearly kicked him in the balls, and shouted at Z.”
“Oh, I see, I wondered why he got very defensive over it. Well, I am not happy - I told him I thought it was a stupid idea, it is not our place to put in manual fixes for them, and it’s not the right thing to do anyway.”
“I agree - that is what I said about 2 months ago, I thought it had died down. The Twat was supposed to be doing some analysis to see if it is even worth doing.”
“Well,” says S, “I told him we shouldn’t be doing it - is Z really that stupid? He thinks that one little not to operations will ensure these 20 or so people a month will get special treatment on the off chance they ever ring in, like they are going to remember this one piece of paper in 2 weeks let alone 2 months, given the staff turnover and the sheer volume of paperwork that passes their desks.”
“I’ll go and speak to The Twat, see if he ever did any of that analysis, because if he did, he never showed it to me, and he really shouldn’t be writing papers making recommendations for what we do without at least discussing it with us.”
I go over, but it is his turn for the roadshow.
About 5 o’clock, just as I was about to leave, Z turns up. I call him over. “Z, did you know The Twat was writing this paper? Did he ever do that analysis.”
“Yes, he is writing the paper, and I *do not* understand why you guys are so against this. It is a no-brainer, we should absolutely treat these customers with no respect, just write them off up front, take them on because we have to but do all we can to piss them off so they leave.”
I gape at him. “You can’t be serious? Surely, if they are that bad, their behaviour will take of that anyway.”
Some discussion ensued, with neither of us convincing the other. Until Z just announces to the whole office, “I do not care what you think, this is not up for discussion. We are doing it my way.”
I felt the shutters come down over my face. “Okay.” I turn back to my pc.
Z, however, after saying this wasn’t up for discussion then spent a further 15 minutes repeating what he had already said. Right. So it’s not up for discussion, but you are going to ram this down my throat. Repeatedly.
Made even worse when he says, towards the end, “I don’t mean to be heavy-handed about this, but…..” Yes you do, you wanker. You entirely mean to be heavy-handed. But that is fine. I will do it. The Twat will have his name on the paper. I will just do as I am told.
On a plus note, I updated my CV last night, and passed it over to the big boss in the other team.
On a minus note - I am worried about LELI. He told me Saturday night he would be talking to someone in Italy on Sunday about a possible job. I asked if he wanted to go back to Italy (because I am pretty sure he doesn’t), and he replied that he didn’t want to, but he might have to. He said he could tell me more Tuesday or Wednesday. Then today, on the way back from the roadshow he got a text message, and then went very quiet.