I have had a really good day at work today.
Several things have just gone really, well, not exactly well, but *nice*.
First was the reply to an email I had sent yesterday. That was in response to an email I was sent yesterday, which in itself was a reminder for an email sent on Tuesday, asking for some data. I had ignored the first request, so when I got the reminder yesterday I thought I’d better respond, and so ran some data, and sent off the results he was expecting.
The email this morning was a real heartfelt thanks.
Followed by an email later, asking for my phone number, as he “had some questions.”
Oh well, so much for me getting it right first time, eh? I emailed back after lunch (after my morning spent in meetings), giving my number, and explaining that I had tried to ring him (which was true), but was told he no longer worked in that department, and couldn’t be got on that number (also true).
When he finally rang me at 4, it was pretty much just to reiterate his thanks. Apparently he has asked similar questions around the business, and mine has been the “best” response, in terms of time, and in giving him exactly what he was asking for first time. He then also went on to say he’d be in my office next week, and wanted to come visit for some more data….. But hey, I am easily buttered up!
Second thing was one of the women who works for me. Her son (aged less than 2 years old) hasn’t been well. She didn’t come in Monday because he was ill, then came in Tuesday. She doesn’t normally work a Wednesday, and when she came in yesterday said they thought her son had got chicken pox, so she might have to work weird hours, she was working it out with her husband so they could share the responsibility.
She sent me a text this morning to say it wasn’t chicken pox, her son was worse, and she would have to take this morning off. I replied saying that was fine, and hoped her son would be okay.
At lunch time I got another text, saying her son just had a bad allergic reaction, and that he should be okay, but that her car wasn’t well now, and wouldn’t make the drive into work, would it be okay if she had the rest of the day off. I replied that that was okay, couldn;t be helped, to have a nice weekend and that hopefully next week would be better for her than this week. Her text reply was - “Big thanku. I feel v lucky to work 4u. Hope u have good weekend too xx”.
Another thing was a meeting I had with people from around the business. To be honest, not that many people turned up. It is something I have set up since I started in this new job, and most of the people who attend are from my old department - there are similar meetings held, to which I also used to attend when I was on the ‘other side’, and they were always deadly dull, people used to moan about them and how they weren’t relevant. So I set up this new forum. There have only been 2 meetings so far, but the people who come have all volunteered - to the extent that there have been 3 representatives from a team of 8, where the people want to come because they feel they will get more from coming than from being told from those who do attend.
I remember the old meetings. You could just tell that it was a chore for most people to attend. They felt it wasn’t relevant to them, the information was inconsequental, they were there because their boss told them they had to be.
Today was totally different. There is one guy who is one of the most cynical guys in the department, getting all enthusiastic about what we were saying. There were people offering up info, and offering to share it (something which doesn’t happen nearly often enough in big business).
It’s difficult to describe, just the feeling of enthusiasm from all the people in the room.
And, maybe I am being bigheaded, but hey, this is MY blog, and there aren’t many places I can be this bigheaded. This is down to me. This is down to me being in this job. This down to the changes I have already done, and people trusting that I can make more changes that will materially affect their working lives.
Another meeting I had this morning was with the techie guys. Notoriously difficult to work with (although to be fair, this company does have the nicest, most helpful IT guys I have ever worked with), these people were almost rubbing their hands with glee at the new project I am proposing - something which is long overdue, wanted by everybody in the business but is just too bastard big, boring and time consuming for anyone to have ever bothered to really make the effort to get it off the ground.
These guys were coming up with ways we can ‘fast track’ this, so it will get to them quicker and they can start working on it.
The best love of all though, was Sainsbury’s, who have several offers on their wine at the moment, with many at half price, and then if you buy 6 bottles you get a further 30% off. On top of the normal 5% of 6 bottles.
I bought 6 bottles of wine for less than £17. Good wine. Including some sparkling.
Of course, I need more wine like I need a hole in the head (75 bottles at the last count), but it was a bargain, what can I say….